Returns & Exchanges

Heading: Returns & Refunds

"We want you and your pet to be 100% happy with your purchase. If you’re not satisfied, we’re here to help:

• 30-Day Return Window: You have 30 days from the date of delivery to request a return.

• Condition: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

• Refund Process: Once we receive and inspect your return, we will notify you of the approval. Approved refunds will be processed back to your original payment method within 5-7 business days.

• Exchanges: We only replace items if they are defective or damaged. If you need an exchange, please contact us at our support email."